I started to write a Facebook post reflecting on our Vietnam trip, and it kind of morphed into a “what you need to know before you go” blog. I hope that by sharing our journey, you might consider visiting someday. So many American’s memories or basic knowledge about this beautiful country are focused on one decade of history that was so ugly for both countries. I am glad my mom, who once said she would never go back, has had an opportunity to replace the tormented vision of her homeland with new and amazing vision. She told me that often when people found out she was from Vietnam, they would tell her what a beautiful country it was—the men who were there for a war could even recognize the beauty. Even in the midst of the darkness, they could see it. The thing was, before she went back, she didn’t believe them. All she saw in her first 23 years of life was Thu Duc Village and Saigon. They had no means to go further than that. She saw no mountains, beaches, lush tropical forests, or waterfalls. She has now. Without a doubt, she now knows her homeland is beautiful! So, if you find yourself planning a trip, here are some things that can be helpful to know!
When to go – If you can help it, do NOT go in the summer months—it was SO HOT everywhere except in the mountains. I’m talking 100 degrees daily, not including the heat index from oppressive humidity. I’ve heard the best time to go is after Tet (lunar new year), but before summer heat and monsoons start in May.
Costs – The most expensive part is getting the plane tickets, but once you get there, lodging and food can be extremely inexpensive. A 3-star hotel room will run you about $25-$35/night depending on location, but if you are going on the REAL cheap, you can get hostel beds for $5-$7/night. Flights between major cities cost about $100 per flight.
Communication – It can be a little overwhelming with language barriers, cultural differences, currency exchange rates (so many 000s!), but nothing will ultimately stop you in your tracks. I highly recommend getting a $25 SIM card put into an unlocked phone, and you will have pretty good internet throughout the entire country, and be able to check in with loved ones far away with messenger apps. Even without a SIM, there are free internet connections in almost every hotel and business. With internet access and the Google translate app, you can do almost anything! In previous trips, I would get nervous and panic if my mom wasn’t with me to communicate, now I just enter what I wanted to say in Google translate, and they can read it, or you can even play the spoken words. When our Vietnamese tour guide was speaking, we would put it in conversation mode and it would real-time caption and translate what he was talking about. It was only about 75% accurate, but you could get the gist from context. You can also translate signs and menus with Google translate. It’s really a game changer! If you don’t spring for the SIM card, you can download the Vietnamese dictionary while on wifi. It’s not as accurate without cellular service or wifi, but it will still work.
Money – There are very few places which will take credit cards. If they do accept cards at all, expect at 3% upcharge to cover their fees. Bring cash to travel. Ask your bank for brand new $100 bills, and then keep them flat and safe until you exchange them. You will get better rates if you exchange $100 bills than smaller bills. You will also get better rates for a bill that looks brand new. You will watch them fully examining the bill before they agree to accept it. If there are any tears at the edges, they will not take it at all, even if the bill is in otherwise pristine condition. Keep them in an envelope and DO NOT fold them!
You need to know the exchange rate and always check around before exchanging money. For example, the rate as of the day I am writing this is 23,584 VND for $1 USD. We got exchange offers of 22,000 – 23,400 VND from exchange services. Since they make money for providing this service by giving you a bit of a lower exchange rate, we didn’t mind, but we still wanted to get the best rate. The lower difference of 1,584 VND is the equivalent of about $0.07, about $7 when you change $100. Pretty standard exchange rate we got was 23,200 VND/USD, which cost us about $1.63 per $100 exchanged.
There are ATMs in most major cities where you can make withdrawals in VND currency. You will be charged withdrawal fees, but they didn’t seem too bad. I withdrew 2,320,000 VND and the withdrawal from my bank with fees was $101.05.
To do quick math while you are shopping, you can just think of 25,000 VND as $1. So, if something was 50k VND, that would be about $2. Technically, it’s $2.12, but like I said, it will get you close enough on the fly. For larger purchases, like 1,000,000+ VND, just divide by 23,500 (about $42.40 USD). The larger the VND price, the more the 25,000 quick math will be off.
Vietnamese money is all bills, no coins. The denominations are: 1,000 (a little less than $0.05) to 500,000 (about $21). Since there are so many 000s, it can be confusing which bill you are holding if you don’t look closely. It’s easy to confuse the 10k with 100k and the 20k with 200k. It’s harder to pay with a 500k VND unless you are in a nicer store/restaurant, the vendor may simply not have the change. So, break those bills up whenever you get a chance, and keep the bills organized. I always keep the 500k separate from the spending bills, and only pull them out when I intentionally need them.
Two-dollar bills are considered very lucky in Vietnam, so while you are at the bank getting your perfect $100s, ask for some $2 bills as well. Give them to Vietnamese people you really connect with while traveling. Very lucky!
Accommodations – Most hotels are on Booking.com if you want to shop options and prices. This is the main booking website they seem to recognize in Vietnam. Most times you can only reserve on the website, but you’ll be expected to pay cash at the hotel. Unless it’s a 4-5 star hotel, they likely won’t take credit cards. If they do take plastic, there will be a 3% upcharge to cover fees. There’s probably an exchange location within a block if you’re in the city to get the cash and save the upcharge. Laundry services are often offered by hotels, or there might be a laundry service nearby. We paid about $2/kilo for laundry about halfway through our trip.
AirBnb is in Vietnam, and can be very hit or miss. Our best results with AirBnb were typically hotels renting rooms/multi-rooms through AirBnb. We haven’t had great luck with houses or apartments in major cities. I know this sounds obvious, but you could probably rent great houses on AirBnb if you’re willing to pay much higher-than-average nightly rates. Same with hotels. If you are willing to pay anywhere near US prices per night, you’ll probably be in a lap of luxury!
Bathrooms – In hotels, it can be common to not have a shower door or wall to separate it from the rest of the bathroom—there’s just a drain in the bathroom floor. So, yes, the floors will be wet a lot. Occasionally, you’ll find the toilet behind the shower glass. When you find a weird set-up, you can assume it was changed after-the-fact because Westerners prefer to not hose down their entire bathroom while taking a shower. Hotels might have shampoo and body wash, but if you are averse to strong-perfumy smells, bring your own or pick up something different at a nearby convenience store.
In many places, especially facilities that Westerners are expected to use, the famed “squat toilet” will have been upgraded to a standard flusher. In public, look for the WC (water closet) signs to find facilities. Restrooms in locations off the beaten path may still have a squat toilet. Essentially, they are a porceline stoop hole in the ground and places to put your feet aside the hole. In the past, you would fill a small bucket of water if you needed to “flush” anything down. There have been hand-held sprayers installed in many places now. If a squat toilet will be a problem for you, you may need to stay near the cities. If you are headed to a public toilet, check for toilet paper inside the stall first. Sometimes there’s just a dispenser by the entry door, not in the stalls—or no paper at all. If you can carry toilet paper on you, it’s not a bad idea.
Be aware, a lot of public restrooms smell bad. Since the sewer systems in Vietnam are not state-of-the-art, many places expect used toilet paper to be put in the trash bin instead of flushing it. Many Vietnamese people will still use the bin whether there’s signs asking you to do that or not. I would say, it’s best to just lower your standards for public restrooms immediately. Sometimes you will be pleasantly surprised though.
Cultural differences with people/traffic – the people and traffic operate about the same—just keep moving. If you are not moving, you don’t exist. If you are waiting in line for something, your culturally-American urge to wait your turn will get you left behind. Waiting in line for the bathroom, or anywhere else for that matter, you must be moving the second you hear a door open and don’t leave a gap, or someone behind you will just go in front of you. They are not intending to be rude, it’s just a country in motion.
Traffic works the same, keep moving, and don’t hit anything. Yield to larger vehicles. If you waited for a clearing to walk across the street, you likely will never cross. Move slowly and steadily, and the motor bikes will go around you. Do not stop suddenly or change speeds, and you’ll be fine. For as crowded as the streets are, they have way fewer traffic jams because they just keep moving. Traffic lights are merely a suggestion in most areas except the largest, busiest city intersections. They seem to have way fewer stoplights than we do in the states. Honking the horn there is a cautious courtesy that means “I am near you, and I am proceeding” way more than it would ever mean “get out of my way”. The horns are constant in the city—they get used more and mean more than turn signals.
Getting around – Every major city has tour packages to get transportation to other areas nearby, just compare prices. You can 100% book a tour for the following day, so no need for advance reservations online—they will typically cost a lot more. Same day bookings are likely possible as well if you try early in the day. Sometimes your hotel will offer discounted tours for staying there. There’s a tourist office on every block as well. As I mentioned earlier, flying domestically when you are taking a big jump from one city to another is about $100. It’s well-worth saving your vacation time by flying instead of driving.
Make sure you get the Grab app if you are needing in-city transportation. They have Uber there, but Grab is the go-to in Vietnam. One of the oldest scams in Vietnam is a bait and switch with taxi fees, so with Grab, you will know the cost of the ride before it’s booked, and can pay completely through the app linked to your credit card. As soon as you enter a larger city, you will see the unmistakable green jackets and helmets of Grab Bike drivers. They also have cars and vans like Uber. In Hanoi, we took several Grab Bike rides—(1) because whipping through the streets of Vietnam on the back of a bike is a ton of fun, and (2) it’s really cheap! We took Grab bikes in Hanoi to get 1-2 miles from our hotel and the standard rate was 16,000 VND ($0.68). The app will give you the option to tip on top of it, or you can just hand your driver a 5k or 10k VND bill depending on service. It’s not expected, but seriously, 5k is only $0.21. The whole ride with tip just cost $0.89 USD! Your driver may or may not speak English, but regardless, they will call you when they arrive, if anything to just make sure they are picking up the correct person. The messaging portion of the app has built-in translators, so that part is much easier for communication when you and your driver aren’t connecting for whatever reason. Make sure you look at the driver’s phone app to verify the right location is showing before you get on. Grab is so widely used that it could be easy to pick up the wrong person if everything isn’t verified. They will hand you a helmet, and off you go!
Food and drink – Of course, a huge part of travel is finding local eats! The flavors and primary dishes can be different depending on whether you are in the north, central or south. There are regional specialties, but you can find good phở (noodle soup with rare beef—pronounced fuuh, please do not say foe!) in all the places. If you like your phở with hoisin sauce, you won’t find hoisin up north. It’s still good though! Fresh tropical fruit is literally for sale on every street corner for a buck or two–ask the price and be willing to walk away if it seems too high—there’s going to be another vendor nearby. If you find a street café with only one thing on the menu, you can bet they do it well! Tipping at restaurants is not normal or expected, although more places are getting used to the idea and might have a tip jar on the counter.
You are now able to find so many nationalities of food in Vietnam. You can easily find a lot of American food, along with Indian, Japanese, and Korean as well. We felt the need for “comfort” food from time-to-time, and pizza or burgers and fries is likely nearby. Of course, major fast-food chains like McDonald’s, Burger King, Dominos, and KFC are in the cities. It’s kind of interesting to go to see the menu differences, but expect to pay near US prices.
Coffee – it’s everywhere—the Vietnamese take their coffee seriously, and we rate it on a “jet fuel” scale. If you’re used to hot, black American coffee, it gets a little harder to find something that resembles a typical cup. You may need to dilute with hot water unless you enjoy a very strong espresso. Beware of caffeine jitters! The Vietnamese coffee standard, especially if it’s warm out, is going to be over ice—either black or with sweetened condensed milk. If you wait for the ice to melt a bit, the super-strong coffee will dilute to a reasonable level of strong. It’s quite yummy! You can get coconut coffee in many places, but it’s more like a coconut milkshake coffee dessert. So good! I highly recommend them, especially if they put toasted coconut on top, too.
In Hanoi, they offer egg coffee. I know it sounds gross on the surface, but think of it more like French meringue desserts—whipped egg with sugar. Due to a milk shortage during the war, they replaced milk creamers with egg. It’s delicious, but beware of getting it after you leave the Hanoi area unless it’s from a full-blown, nice coffee café (still iffy). It will NOT be right (ask my sister-in-law who essentially received an egg put in hot coffee).
If you don’t drink coffee and prefer your caffeine in soda form, Coca-Cola and Fanta are the go-to flavors you’ll find in most places. You will be hard-pressed to find diet soda. Some places will carry a Coca-Cola “light”, but they really don’t have a word for diet like we do in the states. You can find the best selections of beverages from a 7-11 or most other mini-marts. Stick to bottled water, it can be found nearly everywhere. While improvements have been made in infrastructure, I still wouldn’t trust drinking tap water. Any refillable bottles of water you receive in hotel rooms are expected they will be heated to make tea or coffee. Most ice served by businesses is bagged-ice, so no need to worry about issues there.
You’ll rarely find a COLD drink in Vietnam. You may get to a slightly chilled level—even for beer. If you need anything colder, get a glass with ice.
Where to go – it’s hard to narrow down what to do because there really is a lot to see and do! Do some Googling and pick some favorites to plan your trip around. Tourism is a huge industry in Vietnam now, and growing daily due to Instagram “perfect” photo spots which seem to be everywhere. Just know that Instagram influencers are making it seem as if they are secluded and off the beaten path by going at day break or some other magic. Most known tourist spots are very crowded by tourists and Vietnamese alike. Tour buses are everywhere. Other well-known tourist attractions (like the Golden Bridge) are up in the mountains and can often be socked in with clouds. You may want to try to time these excursions based on current weather by staying flexible with your plans.
Tours groups can be great, but they can also be overwhelming with timelines and moving as a group. They are great in that they help you get somewhere and see things without you needing to find out ALL the details of getting there and back. Tours might include any associated tickets fees, or maybe not, so make sure you know what all it includes. Multi-day tours like we took, may not be for you. It wasn’t exactly what we would have come up with for ourselves (way too much moving and bus time), but this is what the rest of our family was doing, and part of this vacation for me was to spend time with people we don’t get to see on the regular anymore.
What I would have done is picked 2-4 cities as a “home base” and some tours to places nearby, depending on how much time you have. Part of the fun of exploring another country is organic exploring that you do from your hotel room just by walking around and seeing what’s there. Each thing doesn’t need to be a full-blown tourist attraction for me. For much of our tour group time, we didn’t stay in one hotel for more than 2 nights. This is why we left the tour group in the middle for 4 days on our own. We extended the stay in Sa Pa by a day (we probably could have done two or more days; we loved it so much!) and then Hanoi for 3 days. It helped us learn the areas, know where we could get coffee that we like (it can be wildly different in VN), and get familiar with some people, food, and the area around the home base. It helps you not feel as crazy while in a foreign country. If I did something like this again, we’d spend 4-6 days each in Sa Pa, Hue, Hoi An, and Saigon/delta area. I loved Ninh Binh and Ha Long Bay, but they could be a day trip out of Hanoi instead. Or if you want more time to explore one of the places, I’d recommend staying there as a home base. Ha Long Bay has boat tours that last 2+ days and you can stay in boat cabins. We did that last time, and it was great. Tour booking offices are available on nearly every block in cities which will get you to what you want to see. You can book private transportation or tickets for a bus/train ride.
Shopping – Compared to past trips we’ve made to Vietnam, more shop owners in cities speak English pretty well now. It’s likely a job necessity. You won’t have a lot of problems communicating. Street sellers can be persistent, and if you aren’t interested, it’s best to ignore them and move on. We found this more common in Sa Pa, where some of the sellers followed our group for very long distances if you showed even a tiny bit of interest, or if they see you buy from someone else. If you stay in the same place for days, you’ll likely see the same sellers, and they WILL remember you. If you really want something, you might consider waiting until your last day to buy it so you’re not marked as a buyer.
Unless you are in a store with marked prices, the first price you are given is likely to be a starting point—inflated a little, or sometimes a LOT. Sales people in markets can be aggressive, so prepare for it. Many understand “just looking” and might leave you to browse. However, a majority will start shoving items in your face and asking you what you are looking for. If you are prepared for it, just hold strong because you can get really cool items at reasonable prices. If you are told a price, and are willing to pay that price, just do it. It’s likely pretty good compared to US prices. What’s a couple dollars to you? It means a lot more to them. But if you feel it’s high, and hate the haggle, just let them know you are going to check other shops too—most items are repeated in many shops. Ninety percent of the time, you’re going to hear a lower price as you’re attempting to walk away. We were told 280k for a skirt at one store (about $12 USD), then as I changed my mind on it because I didn’t LOVE it, the price lowered to 200K. And then as I exited the store, she was saying any skirt in the shop was 100K (now about $4.25 each—big discount!).
If you enjoy the haggle, go for it! It’s pretty much expected at a lot of places, and not considered rude. However, if you don’t love it, the walk-away method is a great way to get a more accurate selling price, and you don’t feel like a jerk since they are offering it up to you. Remember, if prices are marked already, they are likely set prices and not likely to be reduced.
Knock-offs of many brands like North Face, Patagonia, Under Armor, Nike, Gucci, Chanel, etc. are offered for sale everywhere. If you see them, assume it’s probably a knock-off, even if there are legit tags on it. Most of these brands have factories in Vietnam, and people learn how to copy the items. Sometimes, they are amazing copies, and you can’t tell the difference when looking very thoroughly at all the details—stitching, tags, zippers, etc. Then there are others which are laughable—hint: brand names spelled incorrectly are a sure sign of a knock-off! If you want something with a name brand, don’t buy it thinking it will be authentic, just buy it because you want that particular item. Just keep in mind, knowingly buying and bringing fakes back in the US is illegal. You can be ignorant as to whether they are legit or not, but don’t be the idiot that wants to buy something to sell and make money in the states. It’s just a jerk move to resell probable fakes, and maybe you’ll find yourself in some legal trouble too.
Final thoughts – If you choose to visit Vietnam, know that it’s pretty safe in tourist areas. The most common crime tourists may be subjected to are petty thefts and pick-pockets. If you keep your valuables on you and in a safe location (front pockets and front waist packs), you shouldn’t have any issues. I had no fear for my safety when walking around after dark. You will encounter some beggars, just know that if you give to one, you might be surrounded by many in very short order.
The people overall seem happy and welcoming of Western travelers. Westerners mean money. If you attempt to learn a few key phrases, like “thank you”, Cảm ơn (cahm uhn – soften the k-sound, with a distinct stop/separation of words), they will appreciate your attempt at their language.
You’ll need a standard travel visa, which is good for 30 days. You can apply online from the Vietnam Embassy, and receive a visa by mail or an e-visa by email. It’s about $25 USD, but you can pay extra for a service that will meet you at the airport and walk you through customs (another $75-ish per person). You probably won’t need the service, but if you think you might be overwhelmed on arrival, someone waiting for you who speaks English and can show you where to go might be worth it to you.
Good luck! Navigating in a foreign country can be overwhelming! Turn on your sense of adventure and go with the flow. You’ll need it!